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Qmatic’s Customer Flow Management in the Public Sector

Qmatic is the inventor of Customer Flow Management (CFM) and is the world’s leading queue management company.

Qmatic provides complete systems for managing the flow of visitors, patients, or customers from initial contact through final service delivery. Government agencies deploy Qmatic solutions in service/visitor centers, access areas/reception, post/gates, waiting rooms, and many other areas within their facilities that handle high traffic volumes. Implementing these solutions has proven to reduce waiting times, increase staff satisfaction levels and improve the overall customer experience. Rich management reporting provides insight into daily activities and supplies the data necessary to intelligently drive operational improvements.

Maintaining service levels is a daily challenge that is exasperated by the need to balance quality customer service with government guidelines and targets. Thousands of public sector organizations from local, county and state government to embassies and consulates don’t simply maintain but improve their service levels using a Qmatic CFM solution.

Qmatic solutions range from independent and networked virtual and linear CFM systems, to kiosk systems, digital signage and an accompaniment of CFM specific hardware. With Qmatic CFM solutions, government organizations can reduce costs while increasing sales and processing capacity, improve customer and staff satisfaction, and derive real-time management information (MI) that powers meaningful operation decisions.

Call TestMart at 888-665-2765 for GSA pricing.

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Travis Wheeler works in marketing at Technical Communities, the leading GSA sales and marketing partner for technology companies.

36 comments

  1. Gilbert March 12th, 2014 at 5:04 am

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    благодарствую!…

  2. raul August 23rd, 2014 at 4:41 am

    .

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  3. Gerald August 23rd, 2014 at 7:12 am

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    спс….

  4. Alan August 23rd, 2014 at 8:38 pm

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  5. Virgil August 23rd, 2014 at 9:30 pm

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  6. Alfred November 23rd, 2014 at 8:52 pm

    .

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  7. Terry November 25th, 2014 at 9:11 am

    .

    tnx….

  8. Salvador November 25th, 2014 at 9:25 am

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    thank you!!…

  9. theodore December 11th, 2014 at 1:37 am

    .

    ñïñ….

  10. benjamin December 11th, 2014 at 2:07 am

    .

    ñïñ!!…

  11. felix December 22nd, 2014 at 6:59 pm

    .

    áëàãîäàðåí….

  12. bill December 23rd, 2014 at 5:56 pm

    .

    hello….

  13. Clinton December 23rd, 2014 at 6:32 pm

    .

    ñïñ!!…

  14. Neil December 24th, 2014 at 3:10 am

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    ñïñ çà èíôó!!…

  15. Bruce January 18th, 2015 at 9:36 pm

    .

    thank you….

  16. william January 20th, 2015 at 5:03 am

    .

    ñïñ!…

  17. jonathan January 20th, 2015 at 12:41 pm

    .

    áëàãîäàðþ….

  18. Jesus January 20th, 2015 at 1:11 pm

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    tnx for info!!…

  19. Raul January 20th, 2015 at 1:43 pm

    .

    áëàãîäàðþ….

  20. Aaron January 20th, 2015 at 2:15 pm

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    ñïñ çà èíôó!!…

  21. jorge January 20th, 2015 at 2:48 pm

    .

    thanks!…

  22. Brent January 23rd, 2015 at 1:46 pm

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    áëàãîäàðåí….

  23. Richard January 23rd, 2015 at 2:18 pm

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    thanks for information!…

  24. Kyle January 23rd, 2015 at 2:50 pm

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    tnx….

  25. Travis January 23rd, 2015 at 3:21 pm

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    áëàãîäàðåí!…

  26. leo January 24th, 2015 at 8:28 am

    .

    ñïàñèáî….

  27. jorge January 24th, 2015 at 8:59 am

    .

    áëàãîäàðñòâóþ….

  28. Franklin January 26th, 2015 at 11:43 am

    .

    thanks for information….

  29. johnnie January 26th, 2015 at 12:15 pm

    .

    ñïñ!!…

  30. julio January 26th, 2015 at 12:46 pm

    .

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  31. morris January 26th, 2015 at 1:17 pm

    .

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  32. Mark January 26th, 2015 at 1:47 pm

    .

    tnx for info….

  33. Maurice January 26th, 2015 at 2:18 pm

    .

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  34. jon January 26th, 2015 at 2:50 pm

    .

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  35. isaac February 10th, 2015 at 3:54 am

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  36. Troy February 10th, 2015 at 10:31 pm

    .

    ñïñ….

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